Brow + Lash Memberships

Cannot be transferred to another person

Cannot be refunded

You or your, is a reference to the member whose name the LUNA Skin + Brow Membership package is held in.

Membership refers to the commitment of an individual to pay for a selection of services offered by the LUNA Skin + Brow Membership within an agreed duration of time.

Appointments and bookings are an agreed time and date between both the membership holder and LUNA Skin + Brow at which the requested service will be delivered.

Your LUNA Skin + Brow membership term commences on the billing date chosen when you purchase your membership and continues strictly for the number of months that you have purchased your membership.

You cannot transfer your membership to any other person or allow any other person to use part of your membership at any time.

While we will make every reasonable effort to accommodate your desired booking time we cannot and do not guarantee that a particular booking time will be available unless it is booked in advance.

If you cancel your appointment without giving us 24 hours notice we will charge you a fee of 100% of that service credit.

If you ‘no show’ or do not attend your appointment time that you have booked without prior notice you will be debited 100% of that service credit.

Monthly payments are debited directly from the chosen payment method from the billing date chosen at the time of signup.

All payments will be debited via your method of payment in advance.

Monthly means 4 weeks.

It is your responsibility to ensure that there are sufficient clear funds available in your account or credit on your credit card to allow monthly debit payments to be made.

Please note that extra services will require an extra fee.

Membership credits do not rollover.

Membership benefits do not continue after membership has expired.

Pre-paid and gift cards are strictly not accepted as a payment method for memberships.